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CLAIMS

Our objective is a safe problem-free relocation on every move assignment. Thank you for selecting McCollister's and providing us the opportunity to demonstrate our service commitment.

We regret any inconvenience you might have experienced and remain steadfastly devoted to your satisfaction. Following a couple of simple guidelines will provide necessary information to help evaluate the extent of your loss.

At the time of delivery, and before the van operator has departed, take a moment and review with him any condition exceptions to your possessions and note them on the descriptive inventory. If you identify any missing item(s) note them in the same manner.

While you have up to nine months from the time of delivery to file a claim in writing, acting quickly will help better coordinate information and promote rapid post-delivery repair services or other settlement activities.

Click here to obtain a printable claim form with instructions.

Click here to download Acrobat Reader

To contact us by phone or fax:

Claims Department
1800 Route 130 North
Burlington, New Jersey 08016
Phone: 800.257.9595 extension 216
Fax: 609.386.5608 (Attn: Claims Department)