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CLAIMS

Our objective is a timely consistent transportation service with no loss or damage. Thank you for selecting McCollister's and providing us the opportunity to demonstrate our service commitment.

We regret any inconvenience you might have experienced and remain committed to your satisfaction. Following a couple of simple guidelines will provide necessary information to help evaluate the extent of your loss.

At the time of delivery take a moment and note on the freight bill any obvious condition exceptions. After you have counted the items in your shipment and inspected them, note any discrepancy on the freight bill.

While you have up to nine months from the time of delivery to file a claim in writing, acting quickly will help better coordinate information and promote rapid settlement activities.

Click here to obtain a printable claim form with instructions.

Click here to download Acrobat Reader

To contact us by phone or fax:

Claims Department
1800 Route 130 North
Burlington, New Jersey 08016
Phone: 800.257.9595 extension 9366
Fax: 609.386.5608 (Attn: Claims Department)